Revealing the Connection Between Agility and Emotional Intelligence

The more volatile, uncertain, complex, and ambiguous our working environments become, the more critical a truly agile workforce is to success. Yet, staying agile demands that people develop and use their emotional intelligence (EQ)—a level of sophistication that has never been demanded before.

common approach to emotional intelligence training and development is through EQ appraisals—most of which offer an individual a measure of their emotional intelligence at that moment in time. But it’s one thing to have insight into your emotional intelligence; it’s another to use that information to grow and enhance your impact at work. And it’s still another to scale it across the enterprise to drive organizational performance. The question becomes: How do organizations develop the emotional intelligence necessary to support what they need most: a thriving agile culture?