5 Ways to Answer Unanswerable Questions Effectively

The COVID-19 pandemic has stunned the world. Anxieties are raising several new questions about the future. Whether you are a leader, a parent, or a teacher, you need to answer difficult or unanswerable questions. Some of them do not have satisfying answers. But, this does not mean that you cannot answer the questions effectively.

Here are a few ways that can help you handle tough situations effectively:

Have a check on your anxiety

If others rely on you for answers amid these difficult days, it is essential to acknowledge that their expectations can intensify the anxiety you already have. You can manage effectively by recruiting a few friends, colleagues or a therapist to share your feelings with. For others, these times may be a series of painful memories or a worst-case scenario. So, it is better to feel these emotions. Have a healthy way to address the emotional turmoil.

Listen to the need underlying the question

It is better to acknowledge the question being asked. Providing an honest response to the question can help people get connected. Prepare and reach to a conclusion before replying to the question.

Ask questions that help others find strength

One of the best things leaders can do is to use broader queries to draw deeper concerns. This may help people to discover their strengths, which can work better than the answer you think they need. There are a number of questions you can ask in reply to anxiety-driven inquiries from employees:

  • When you observe someone having problem adapting, ask, “What is something you have learned during a crisis you would have never expected?” This can help them know that they are capable than they think.

  • To help others combat anxiety, questions such as, “What is the bad thing could imagine happening from this? It can help people sort out through real and irrational concerns.

  • Asking, “Have you ever overcome anything?” This can help people tap into sources of hope from their own stories.

Practice tone and physical delivery

Only delivering a message is not enough. It is important to practice the correct tone through digital mediums. Your tone, body language, and facial expressions must be aligned to invite the trust of others. Confidence and conviction play an important role here. Better is not to over-share to the extent where you intensify a listener’s emotions with your anxiety.

Recover quickly when making a mistake

If others rely on you for answers to unanswerable or tough questions, take the time to prepare for how you want to react. At times, an honest response that meets needs, allows others to find strength and learn.

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