Behavioural Skills Training and its importance in enhancing work culture

Behavioural Skills Training and its importance in enhancing work culture

Behavioural skills are such an important part of the corporate culture. One cannot overlook the fact that the role of human behavior is a crucial factor for the performance and success of any organization. Reckless and irresponsible behaviour can tarnish your brand value, bring down work culture, and hamper your reputation.

The work culture that is maintained in an organization has a direct effect on the productivity and engagement of employees. If the workplace has negative people, a culture of gossip and blaming, employees can never unleash their full potential and succeed. While if a work culture is open that encourages free communication, people and leaders are supportive and motivational, it automatically reflects in the employee’s performance. They feel motivated to do their best, go the extra mile, and are more innovative and productive overall. Behavioural skills training helps manage optimal human behavior for better work performance.

Social and Emotional Learning Core Competencies

  1. Self Awareness

Recognizing one’s emotions, values, strengths, and challenges and how all of these lead to particular behaviors

  1. Responsible decision making

Making constructive and ethical choices about personal and social behavior

  1. Relationship skills

Forming positive and supportive relationships, working in teams, dealing with conflict in an effective manner. It also teaches to form healthy relationships with people from different backgrounds

  1. Social awareness

Showing empathy towards others. You should be able to see the situation from the other person’s perspective and empathize with them.

  1. Self management

Managing your emotions and behaviors to accomplish the set goals

behavioural training

Evidence based Behavioural Skills Training

Regular behavioural skills training teach how one should behave and react in particular situations. But there are high chances of falling short because of lack of proper feedback. The aim is to integrate behavioural skills training model to ensure participants get various opportunities to practice and become fluent with their behavioral skills. It involves the following steps –

  1. Instruction

This phase provides a detailed description of the skills needed, their importance, and when and when not to use that skill. Participants get to practice and repeat this step as necessary in role plays.

  1. Modeling

The trainer will demonstrate how to perform the skill through different methods like role plays, in-person, videos etc.

  1. Rehearsal

Practice and more practice, that’s the aim of this phase. Participants get various opportunities to practice the skills they’ve learnt.

  1. Feedback

The trainer will provide positive praise for correct responding and constructive feedback for incorrect responding to help participants do better.

Behavioural Skills Training Competencies

There are so many aspects of behavioural skills training. It is important that employees pay attention to every aspect to develop their behavioral skills. As a leader you should lead by example. When your organization has a training culture, it can focus on imparting training on various aspects of behavioural skills.

Some of the main skills that are polished and enhanced using social-emotional learning model and experiential learning model include the following –

  • Assertive skills
  • Healthy living
  • Positive thinking
  • Communication skills
  • Life balance
  • Problem-solving
  • Relationship building
  • Stress management
  • Time management
  • Anger management
  • Innovation
  • Creative thinking
  • Interpersonal skills
  • Critical thinking
  • Listening skills
  • Conflict management
  • Persuasion skills
  • Negotiation skills
  • Empathy
  • Feedback
  • Confidence building
  • Risk taking
  • Emotional intelligence

Learn more about advantages of corporate training and enhancing your interpersonal skills in this post -


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