The Importance of Non-verbal Communication Skills in the Workplace

Non-verbal Communication Skills That Every Professional Needs to Master

Business is always about making connections and influencing others so that employees work towards a said goal. You must showcase your abilities and leave a lasting impression on the leaders if you wish to lead an organization. Everyone must remember you and what our actions and personalities are all about. For this to work, you need excellent communication skills, which involve both verbal and non-verbal. Most articles that involve professionals speak about verbal skills being very important to make an impression. Still, non-verbal skills are equally essential to increase the chances of collaboration. Learning to control your body language and how you show emotions can help you secure an advantage in the company. It also allows people to approach you and talk to you so that you can make long-term interpersonal relationships.

Non-verbal communications skills

To be effective in a business environment, you need to communicate clearly, which involves verbal and written communication. In addition, you must exhibit behavioral indications that will boost motivation and endear you to your followers. One must have to master the following non-verbal communication techniques.

  1. Eye contact – Never trust someone who doesn't make eye contact with you. As a leader, you must make eye contact with your employees or team members to increase trust.

  2. Open body language – You should have available body language so that people can approach you with their problems. Have a confident walk with your head up, and smile or acknowledge people you pass while walking through the office. They will then have the chance to approach you and discuss their problems.

  3. Gestures – In a meeting or during your presentation, it is best to stop fidgeting or pointing with your finger, which is considered rude. You can make other gestures during a presentation to help concentrate or encourage the speaker. Every hand gesture you make has a meaning, so be careful about what gesture you choose.

  4. Handshake – Have you ever heard the adage "a handshake says a thousand words"? By a handshake, you may know if a professional is capable of getting things done. Hence, practice a confident handshake and use it with your colleagues or leaders.

Communication - A Key to Getting Things Done

Communication Skills

  • Communication skills are essential to come up with solutions to complex problems.
  • The ability to communicate can increase the chances of success, mainly due to collaboration between your employees.

There is an increasing gap in non-verbal skills in the industry which needs to reduce to increase productivity. Non-verbal skills are essential to increase collaboration which is important considering the new complexities in the business world. Getting things done is about changing our workplace behavior to improve communication. We usually know how our body language affects those around us and can be harmful. Non-verbal communication provides additional information apart from verbal communication. When you are in a group and do not want to say it out, nonverbal communication can assist you in transmitting this information to the employee you want to support. Also, we must only showcase some feelings through body language, especially when trying to de-escalate tension.


Master verbal and non-verbal communication skills with the help of training and practice. Try engaging as many people as possible, and put yourself in awkward situations. The practice will increase your chances of success and confidence to make better decisions.


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