Behavioural skills training is a big category and under this umbrella, there are so many values that are included like good character, ethics, common sense, efficient communication skills, maturity, and being social.
It is a fact that every organization has set of rules that need to be followed. Apart from the set rules, there are certain codes of conduct and unsaid guidelines that employees must also follow. Behavioural training helps employees align with the organization’s vision. These skills cannot be developed in one day, they need constant time and effort.
As a leader or manager your aim should be to create a workplace environment that motivates and encourages employees to learn and grow.
Given below are the 6 main topics that should be covered in every kind of Behavioural skills training.
- Effective communication
Communication is the key to success in both professional and personal life. The way you communicate with others gives a bigger picture about your character and behavior. Building good communication skills is a combination of verbal and non-verbal communication.
Keep a track on what you’re saying, and also on your body language, tone, and gestures. Don’t let assumptions and bias become a barrier for communication.
- Goal-setting and planning
Wishful thinking doesn’t work when you’re aiming for success. You need to plan, work hard, and accomplish the goals. The first step for planning is to have your goals clear and then identifying achievable ways in which you can strive towards those goals.
Effective planning means arranging problems by priority and importance. You don’t have to do everything at once, tackle one task at a time and you’ll be more successful.
Being empathetic towards people is considered to be one of the most important life skills. For some it comes naturally, while others have to work on developing empathy. When you show empathy, it means that you step in other person’s shoes and understand their situation.
Developing empathy as part of Behavioural skills training will greatly help you grow in your career, because empathetic people are considered more trustworthy.
- Self Improvement
For a lot of employees, stagnation becomes a major concern. The constant need to learn something new, innovate, and desire for improvement becomes the driving force. With the right Behavioural training people always have that room to grow and develop.
You can provide employees the tools and the right mindset for them to improve by observing a pattern in their work habits, behavior, and productivity. Self-improvement training will also help employees receive feedback and criticism in a positive way.
- Conflict resolution
In times when there is slight friction or disagreements among employees, they must confess these conflicts and do their best to resolve it. The habit of letting conflicts breed is not healthy as it may damage relationships and hamper productivity. Instead employees should be aware of potential conflicts and be active in solving them through an open communication channel.
- Time management
Time management doesn’t mean an employee’s ability to meet deadlines. It means organizing and completing your tasks to find time for yourself. Remove distractions like phone, social media etc. to ensure you are on schedule. One of the best time management tricks is to focus on the most difficult tasks first so that you have complete attention and energy for them.