If there was a way you could increase your employee productivity would you do it? Well of course you would. But you are probably thinking that such a change would be infeasible or complicated in order to have that kind of impact, right? If so, you are mistaken. It turns out, all you need is a competent workforce and if you don’t have, then develop them.
Competency in layman’s terms is the ability to complete a task effectively. It has long been used as a framework to help employees focus on areas that matter most to the organization. Formal education doesn’t necessarily equip employees with the appropriate skills to thrive in the workplace. Therefore, the solution lies in training your employees to meet specific requirements of your company. This is where competency-based training comes in.
It targets specific areas in need of improvement, standardizes performance across organization and as a result improves quality of products and services.
How this benefits employers:
- Reduces expenses caused by poor performance and miscommunication on the job.
- Clarifies job standards so it becomes easier to weed out employees with low output.
- Increases productivity of employees at all levels of hierarchy.
- Gets a record of employee’s acquisition of skills and knowledge required for the job.
How this benefits employees:
- Sets clear performance expectation for employees, enabling them to work more effectively.
- Increases the chances of job satisfaction.
- Make employees more proactive by teaching them competencies valued by the company.
- Makes them self-motivated.
If you wish to apply competency to your organization then here is a simple framework to define and build your own competency based training program.
STEP-1: Identify the main competencies
Analyze each job and try to figure out what each role needs for success. Try to understand where the organization is lagging and how the employee’s behavior towards it can bring improvement.
After establishing key competencies you provide employees with a clear roadmap on how to increase their capability and become a better contributor to the organization.
STEP-2 : Competency centric learning program
This is the most important process, where you train your employees in competency so that they become high level workers rather than a liability. For that, you need to create learning programs revolving around core competencies.
STEP-3: Measure the result
Measuring the results of a competency-based learning program requires the assessment of current performance at the time the project started, followed by multiple assessments after the training is finished so that the employee has an opportunity to demonstrate how his/her performance has changed.
By building measurements into the project from the start, the program can be designed to facilitate the collection of performance data, and it can be easier to justify the return on investment.