Interpersonal skills hold a pivotal place in the workplace. One should know how to conduct and behave with people, communicate in a proper way, and make a lasting impression. Working on interpersonal skills is a constant process and when you invest time and effort in it, positive results will be seen.
8 must-have interpersonal skills needed at the workplace
Here is the list of 8 must-have interpersonal skills needed by every professional.
Self-awareness means that you know your emotions and what you’re trying to convey. It falls within the realm of emotional intelligence and there are 4 main components –
Being aware of your feelings can help you be cognizant of the messages you convey through verbal or non-verbal cues.
One of the aspects of interpersonal skills that tends to get overlooked is non-verbal communication. It can make or break the message and bridge the gap between you and your colleagues, management, and clients.
Some forms of non-verbal communication that you need to take care of include – gestures, hand movements, facial expressions, body language, and eye contact.
We all know that respect goes a long way in fostering positive relationships and work culture. Showing respect in the workplace can be done in various ways like –
Having empathy towards others is an important part of relationship-building at the workplace. It helps you take into account the feelings, thoughts, and needs of others. Empathy along with the right communication skills and active listening form the basis of negotiation tactics as well.
The way you communicate defines you as a person. Thus, be a clear communicator. When poor communication takes place, it affects the overall productivity of the organization. Be clear in what you have to say, don’t get affected by biases, and try to send the message you want to convey without any ambiguity.
One of the most important aspects of developing your interpersonal skills is being an active listener. You should genuinely listen to what the other person is saying and show interest in the conversation.
When you listen actively, you get to know different perspectives and points of views and it automatically helps you grow and evolve.
Showing appropriate behavior is an unsaid rule at the workplace. Depending upon your organization’s culture, what’s appropriate can vary. But there are certain guidelines that are always applicable –
Feedback is an integral part of the communication cycle. However, no one likes to be criticized. There is a way of giving constructive feedback and one should understand the difference between it and criticism. If you’re open and receptive to feedback it will help you grow.
If you put all these interpersonal skills in place, it’ll be helpful for you to succeed and make better work relations. Know more about the advantage of corporate training and enhancing your interpersonal skills - https://vitalsmartsindia.com/advantages-of-corporate-training-and-enhancing-your-interpersonal-skills/