Creating Transformative Learning Experiences: A Blanchard Approach What’s the secret to designing learning experiences that genuinely engage participants, drive real behavior change, and make a lasting difference in their lives? At the upcoming Blanchard Leadership Summit, I’ll be tackling this critical question, showcasing how design thinking techniques can revolutionize leadership development. In the leadership development field, creating impactful curriculums is no small feat. Traditional methods often fail to meet the mark. Typically, instructional designers are tasked with building a course, piloting it a few times, and making minor tweaks to address glaring issues. But these approaches rarely tackle deeper problems like learner engagement or tangible outcomes. The result? A course that might be "good enough" but falls short of being transformative. Crucial questions go unanswered: How much of the learning sticks with participants? What measurable behavioral changes result from the program? Design thinking provides a progressive, human-centered approach to these challenges, enabling the creation of solutions that resonate deeply with learners and drive meaningful change. At Blanchard, we’ve embraced this methodology to craft leadership programs that are tailored to our clients’ unique needs, ensuring relevance, engagement, and impact. Empathize The journey begins with understanding the learners. We ask critical questions: What do we want participants to think, feel, say, and do as a result of the program? What challenges or pain points do they face? What motivates them at this stage in their careers? By developing detailed personas, we gain deep insights into learners’ needs, goals, and desires, enabling us to design programs that align with their intrinsic motivations. Define Next, we create a clear, targeted point of view that focuses on outcomes rather than overloading learners with content. This phase ensures the training solution is relevant, impactful, and memorable. Ideate, Prototype, and Test We brainstorm innovative ideas, create prototypes, and rigorously test them to refine and optimize the solution. To enhance the design thinking process, we’ve developed Fearless Innovation™, a methodology that fosters creativity and adaptability. While closely aligned with design thinking, Fearless Innovation emphasizes an innovation mindset supported by three core attitudes: Grace, Curiosity, and Proactivity. Fearless Innovation integrates design thinking’s best practices with a streamlined process, making it ideal for global frameworks and diverse audiences. As design thinking gains traction in L&D, tools like persona development, human-centric design, and generative AI are becoming standard. However, the core focus must always remain on learners' real needs. While off-the-shelf solutions have their place for common challenges like building trust or delegation, the real magic happens when design thinking is combined with Fearless Innovation. This dynamic pairing produces leadership programs that are exciting, adaptable, and transformative—programs that truly engage participants and drive meaningful, lasting change. YSWhy Traditional Approaches Fall Short
The Game Changer: Design Thinking
The Design Thinking Process
Blanchard’s Unique Twist: Fearless Innovation™
Comparing Design Thinking and Fearless Innovation™
The Future of Learning Design
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