Behind Every High-Profile CEO Is a Strong Senior Leadership Team
The importance of a senior leadership team to an organization’s success cannot be overstated. This group of high-performing leaders guides the company’s vision, strategy, and execution. However, harnessing the collective intelligence and expertise of such a team is no small feat.
When my wife, Margie, and I started our careers as organizational and business consultants, we wanted to understand the real struggles our clients were facing. That’s why, in 1979, we decided to start our own company. By hiring employees and managing operations, we experienced the same growing pains and challenges our clients dealt with daily.
As our company grew, we quickly realized that building a strong senior leadership team would be one of our most critical and complex challenges. Through trial and error, we learned what worked and what didn’t—and the lessons have stuck with us ever since.
How Senior Leadership Teams Stand Apart
A senior leadership team isn’t just any team. It consists of top-level leaders, like department heads and executives, who face unique challenges not encountered by most workplace teams.
Higher Visibility: Senior leadership sets the tone for the rest of the organization. Their actions, decisions, and dynamics are constantly under scrutiny.
Broader Responsibilities: Decisions made by this team influence the entire organization, often steering its overall direction. As a result, the stakes are much higher.
Drawing from decades of experience, we’ve found that a high-performing senior leadership team must adhere to three critical rules for success.
Rule #1: A Clear and Compelling Vision Is Essential
Leadership is about moving toward a shared destination. If your senior leadership team lacks a clear vision, it doesn’t matter how skilled they are—their leadership will fall flat.
While the team doesn’t dictate the vision, they play a vital role in co-creating it. A compelling vision provides a unifying, inspiring picture of the future and aligns the organization’s efforts. Without clarity, the team risks leading the organization astray.
Consider the cautionary tales of Blockbuster, Kodak, and Sears. These companies faltered because their senior leadership teams failed to adapt their visions to shifting landscapes. In contrast, look at Ford Motor Company under Alan Mulally.
When Mulally took over in 2006, Ford was losing more than $12 billion annually. By the time he retired in 2014, the company was posting a $3.2 billion net income. Mulally credited much of the turnaround to rallying his senior leadership team around a cohesive vision: “The working together strategy.”
Rule #2: Be the Organization’s Greatest Cheerleaders
Inspiring others starts at the top. The senior leadership team must embody enthusiasm for the organization’s vision. When leadership exudes optimism and energy, it cascades throughout the company, creating momentum.
Alan Mulally emphasized this when he said, “The most important thing I do is go home, get some sleep, and come back with energy and enthusiasm about working together.” He believed that collaboration and optimism could overcome any obstacle.
Leaders like Garry Ridge, longtime CEO of WD-40 Company, understand this as well. One of Ridge’s top ten traits of great leaders is being a “champion of hope.” Senior leaders must not only champion the vision but also champion the people who bring it to life. Recognizing employees as partners, not just numbers, fosters engagement and trust.
Rule #3: Humility Is Non-Negotiable
The higher a leader rises, the more critical it becomes to prioritize the organization’s needs over personal or departmental interests. Margie Blanchard puts it best: “Leaders who put the organization’s needs ahead of their own departments—especially during tough decisions like budgeting—build trust. Those who don’t erode it.”
We learned this lesson the hard way early in our company’s history. A senior executive with great ideas but little humility caused significant harm. No matter how brilliant a leader may be, a lack of humility can damage team dynamics and trust.
Humility also means being open to outside expertise. In the 1980s, we brought in a consultant who worked with our senior leadership team for 25 years. Their guidance was instrumental in helping us grow from a small startup into a global organization.
Strengthening Your Senior Leadership Team
Building a high-performing senior leadership team takes time, intentionality, and adherence to key principles:
Create a clear and compelling vision.
Inspire and energize the organization as champions of hope.
Lead with humility and prioritize the greater good.
Yogesh
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