At BYLD Group, we are committed to providing high-quality training programs to our participants. We understand that sometimes circumstances may require you to cancel your participation or request a refund. This Refund and Cancellation Policy outlines the procedures and conditions for cancelling your registration and requesting a refund for our open and public training programs.
If you are unable to attend a training program, you may request to substitute another individual to attend in your place. This substitution request must be made in writing and submitted to BYLD Group at least 15 days before the program start date. There may be a fee associated with processing substitutions.
In some cases, BYLD Group may allow participants to transfer their registration to a different session or program. Transfer requests must be made in writing and are subject to availability and any associated fees.
Participants are responsible for ensuring that they meet the prerequisites and requirements for the training program. Failure to meet these requirements may result in dismissal from the program without a refund.
All cancellation, refund, substitution, and transfer requests should be sent to BYLD Group via email or through the contact information provided on our website.
BYLD Group reserves the right to review and amend this Refund and Cancellation Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all future registrations.
BYLD Group is committed to providing transparency and fairness in our refund and cancellation policy for open and public training programs. We aim to accommodate our participants while also ensuring the sustainability of our training services. If you have any questions or concerns, please contact us through our provided contact information for further assistance.