Trust is the Key to Team Success
In teamwork, interpersonal conflict is the single most frequently cited reason for failure to meet deadlines as well as for miscommunication, stress, inefficiency, and low productivity.
As business organizations grow in complexity, the need for cohesive work teams also grows. Persona GLOBAL®, Inc.’s Team Building and Training workshop lays a solid foundation of mutual understanding and Trust through a comprehensive People Skill program that helps teams reach their full potential.
The Key Benefits
- Renewed team spirit.
- Renewed commitment to project goals and vision.
- Provides a foundation to support effective teamwork.
- Reduction of interpersonal tension and stress.
- Team members gain the ability to build trust by creating win/win situations.
- Team members learn strategies that lead to individual achievement and team success.
- Team members leave with an understanding of the strategies that lead to individual achievement and team success.
- Team members learn to better understand, respect, and respond to each other’s needs.
Learning Outcomes
Establish participants’ case studies
- Understand the difference between describing and judging behavior
- Learn how to recognize communication styles
- Learn stylistic needs of each communication style
- Examine cooperation and conflict among people of different styles
Trust and Empathy
- The Persona Trust Model
- Learn the elements of trust
- Understand the importance of empathy and practice empathy projection
- See ourselves as others see us
