Event 4th & 5th, December-2025The Heart Behind Every Tough Talk
Event 4th & 5th, December-2025
In this session, you’ll discover why your intent matters more than your message and how clarifying what you really want—for yourself, for others, and for the relationship—changes the course of every Crucial Conversation. Whether you’re a Crucial Conversations expert or just getting started, master trainer Scott Robley will share practical skills that will help you ground yourself in purpose, build trust, and ultimately drive better results.
What You’ll Learn
Why your motives matter more than your message in high-stakes moments How to clarify what you really want—and don’t want—before you speak How to stay focused on your goals for the conversation
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