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Crucial Conversations® For Accountability

Performance Management Improved

When it comes to creating healthy relationships between people and organizations, accountability becomes critical. If people hold each other accountable, they can build trust, fulfill commitments, efficiency, engagement, and more.

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Here is what you will learn

Explore and learn the nine powerful skills that result in easy and simple problem solving along with strengthening trust, and reliability amongst the team and organization through crucial accountability training. With these skills, you will learn to hold people accountable despite the situation, position, or authority in play.

GET UNSTUCK

Identify obstacles to solve dilemmas that contribute to poor results and struggling relationships.

IDENTIFYING STORIES TO MASTER THEM

Staying calm when feeling angry or defensive and identifying stories that you might tell yourself.

BEGIN WITH YOUR HEART

Start with making things clear to yourself and others about what you really want with Crucial Conversations train the trainer.

BE CLEAR ABOUT YOUR PATH

Share your opinions without invalidating others.

DIAGNOSE

Identifying what leads to gaps in between the expected and actual behavior.

MAKING IT EASY

Start by asking others rather than implying what you already know and believe.

DRIVE FOR MOTIVATION

Rather than using coercion, use motivation to drive people.

MOVE TO ACTION

Make every conversation an accountable discussion rather than a conflictive argument through a corporate training program

TUNE IN TO TAKE ACTION

Make every crucial conversation change its course to better outcomes.

Learning Formats

On Demand

Learn at your own pace online.

Virtual

Join one of our instructors online.

In Person

Attend a classroom course.

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READ THE BESTSELLER BEHIND THE COURSE

With more than half a million copies sold, Crucial Accountability continues to improve the health of relationships, teams, and organizations worldwide.

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PREVIEW THE COURSE

Watch the video to learn more about course skills, learning formats, and delivery options. Unlock the soft skills for effective interpersonal communication.

0.59 Mins Video

Frequently Asked Questions:

The course helps leaders effectively manage difficult conversations about performance and accountability, enabling them to address issues directly while maintaining relationships. It’s designed to improve leadership skills, trust, and performance within teams.

The course focuses on building essential skills such as handling difficult discussions, strengthening trust, setting clear expectations, and fostering a culture of accountability. These skills enhance overall leadership effectiveness and ensure consistent performance management.

The course is offered in various formats including live classroom sessions, virtual training, and on-demand eLearning. This flexibility ensures that leaders can choose the format that best fits their schedule and learning preferences.

The course covers nine key skills, including how to resolve performance issues, build mutual trust, handle emotions during difficult conversations, and take actionable steps to drive results. The course equips leaders to lead with confidence and accountability.

You can start by exploring free resources like the Crucial Accountability Miniseries, the Leadership Confessions eBook, and the "What Would You Do?" assessment to begin building your skills. For a more in-depth experience, you can sign up for the full course to gain actionable strategies for building accountability in leadership.
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