With 30 years of research in social science, Crucial Conversations skills provide the standard to make effective dialogues in a conversation which marks as an indicator of high-performing individuals and organizations.
Explore and learn the nine powerful skills to obtain results with clear and effective dialogues for you to work through disagreements. Learn to make crucial conversations for lasting improvement.
Identify obstacles to solve dilemmas that contribute to poor results and struggling relationships.
Staying calm when feeling angry or defensive and identifying stories that you might tell yourself.
Start with making things clear to yourself and others about what you really want with Crucial Conversations train the trainer.
Share your opinions without invalidating others.
Create a space where anyone can talk to you about anything without feeling threatened with good communication skills.
Be mindful of the warning signs that show when the dialogue is at safety or at risk.
Find common grounds for a conversation even when it seems impossible.
Effectively listen and respond to the feedback and concerns of others.
Make every Crucial Conversation change its course to better outcomes. Unlock professional communication skills.
To ensure you and your organization beneﬁts from our world-renowned trainings, we offer courses in ﬂexible formats including in person, virtually, or on demand—or you can blend them for a unique and engaging learning experience.
Learn at your own pace online.
Join one of our instructors online.
Attend a classroom course.