The Standard in Effective Communication
With 30 years of research in social science, Crucial Conversations skills provide the standard to make effective
dialogues in a conversation which marks as an indicator of high-performing individuals and organizations.
dialogues in a conversation which marks as an indicator of high-performing individuals and organizations.
With 30 years of research in social science, Crucial Conversations skills provide the standard to make effective dialogues in a conversation which marks as an indicator of high-performing individuals and organizations.
Here is what you will learn
Explore and learn the nine powerful skills to obtain results with clear and effective dialogues for you to work through disagreements. Learn to make crucial conversations for lasting improvement.
Get Unstuck
Identify obstacles to solve dilemmas that contribute to poor results and struggling relationships.
Identifying Stories to Master Them
Staying calm when feeling angry or defensive and identifying stories that you might tell yourself.
Begin With Your Heart
Start with making things clear to yourself and others about what you really want with Crucial Conversations train the trainer.
Be Clear About Your Path
Share your opinions without invalidating others.
Give a Safe Space to Talk
Create a space where anyone can talk to you about anything without feeling threatened with good communication skills.
Be a Conversationist Who Cares
Be mindful of the warning signs that show when the dialogue is at safety or at risk.
Work in Mutual Consensus
Find common grounds for a conversation even when it seems impossible.
Explore Others’ Paths
Effectively listen and respond to the feedback and concerns of others.
Tune in to Take Action
Make every Crucial Conversation change its course to better outcomes. Unlock professional communication skills.
Learning Formats
To ensure you and your organization benefits from our world-renowned trainings, we offer courses in flexible formats including in person, virtually, or on demand—or you can blend them for a unique and engaging learning experience.
On Demand
Learn at your own pace online.
Virtual
Join one of our instructors online.
In Person
Attend a classroom course.
PREVIEW THE COURSE
Watch the video to learn more about course skills, learning formats, and delivery options. Crucial Conversations Train The Trainer is optimized for the learning experience and skill transference.
05.47 Mins Video
